Challenge Your Auslan (CYA) – Terms and Conditions
Last updated: May 2026
These Terms and Conditions replace and update previous versions issued by Challenge Your Auslan (CYA).
Introduction
Welcome to Challenge Your Auslan (CYA).
By accessing or using the CYA website, resources, memberships, and services, you agree to comply with and be bound by the following Terms and Conditions.
These Terms apply to all users including Intro Access users, Lite Members, Premium Members, and visitors to the website.
If you do not agree with these Terms, please discontinue use of the platform.
About CYA
Challenge Your Auslan (CYA) is an online Auslan learning platform designed to support receptive skill development through video resources, challenge-based activities, and interactive learning pathways.
CYA provides educational content across a range of categories including fingerspelling, stories, grammar, numbers, sign collections, conversations, and other learning activities.
Membership Types
CYA currently offers the following membership options:
Intro Access Membership
Lite Membership
Premium Membership
Each membership tier provides different levels of access to resources and participation features.
CYA reserves the right to modify, expand, or adjust membership inclusions over time.
Intro Access Membership
Intro Access Membership is a free 2-week trial designed to allow new users to explore selected CYA resources before committing to a paid membership.
Intro Access:
Includes limited selected resources only
Does not include participation or submission features
Does not provide access to the full CYA library
May be modified or discontinued at any time
Users may choose to upgrade to Lite or Premium Membership at any time.
User Eligibility
Users must be at least 13 years old to access or use CYA.
If a user is under 18 years old, parental or guardian consent is required.
By using CYA, users confirm that they meet these eligibility requirements and agree not to use the platform in any unlawful or inappropriate manner.
Lite and Premium Memberships
Paid memberships provide expanded access to CYA resources depending on the membership tier selected.
Membership inclusions may evolve as the platform continues to grow.
Premium Membership generally includes broader access to advanced categories, challenge-based activities, and additional learning pathways.
Lite Membership provides a smaller curated selection of resources.
Account Responsibility
Users are responsible for maintaining the confidentiality of their account login details.
Users agree:
Not to share their account with other individuals
Not to distribute CYA resources without permission
Not to attempt unauthorised access to restricted areas of the platform
CYA reserves the right to suspend or terminate accounts involved in misuse or unauthorised sharing.
Payments, Pricing, and Subscriptions
Membership prices are listed in Australian Dollars (AUD) and include GST where applicable.
CYA reserves the right to adjust pricing, membership inclusions, promotions, or resource access over time as the platform evolves.
Where possible, existing memberships will continue under their original subscription period unless otherwise stated.
Paid memberships are billed according to the selected subscription period.
Users may manage, upgrade, or cancel their memberships through their account settings where available.
Payments are processed securely through third-party payment providers.
No refunds are guaranteed once a membership period has commenced, except where required under Australian Consumer Law.
Tutoring Services
Challenge Your Auslan may occasionally offer tutoring or external educational services separate from the online platform.
Additional tutoring services may involve separate pricing, availability, scheduling, or agreements.
Tutoring sessions are subject to availability and may require advance booking.
Educational Purpose
Paid memberships are billed according to the selected subscription period.
Users may manage, upgrade, or cancel their memberships through their account settings where available.
No refunds are guaranteed once a membership period has commenced, except where required under Australian Consumer Law.
CYA reserves the right to adjust pricing, membership structures, or inclusions in the future.
Educational Purpose
CYA is designed as an educational and skill development platform.
While CYA aims to support Auslan learning and receptive skill growth, progression and outcomes may vary between learners depending on experience, participation, and practice.
Intellectual Property
All videos, graphics, resources, branding, text, and educational materials available on CYA remain the intellectual property of Challenge Your Auslan unless otherwise stated.
Users may not:
Copy or redistribute content
Upload CYA materials to other platforms
Reproduce videos or activities without written permission
Use CYA content for commercial purposes without approval
User Conduct
Users agree to interact respectfully with the platform and any associated community spaces.
Users must not:
Post offensive or inappropriate material
Attempt to disrupt platform functionality
Engage in abusive behaviour toward others
Misrepresent themselves or their qualifications
CYA reserves the right to remove access where behaviour is considered inappropriate.
Availability of Content
CYA aims to maintain consistent access to the platform and regularly expand the resource library.
However, occasional maintenance, updates, technical issues, or content adjustments may occur.
CYA does not guarantee uninterrupted access at all times.
External Links
The CYA website or social media platforms may occasionally include links to third-party websites or services.
CYA is not responsible for the content, privacy practices, or reliability of external websites.
Privacy
User information is handled in accordance with CYA privacy practices.
Basic information may be collected to:
Create accounts
Manage memberships
Improve platform functionality
Communicate important updates
CYA does not sell personal information to third parties.
Account Suspension, Cancellation, and Termination
Users may cancel their memberships at any time.
CYA reserves the right to suspend or terminate accounts where:
Terms and Conditions are breached
Unauthorised account sharing occurs
Platform misuse is identified
Behaviour is considered inappropriate or harmful
Where appropriate, access may be removed without prior notice.
If CYA terminates a paid membership without cause, a partial refund may be considered for the unused portion of the subscription.
Inactive accounts may eventually be removed from the platform after extended periods of inactivity.
Limitation of Liability
Challenge Your Auslan aims to provide high-quality educational resources and maintain platform reliability.
However, CYA does not guarantee uninterrupted access, complete accuracy of all content, or specific learning outcomes.
To the maximum extent permitted by law, CYA is not responsible for indirect, incidental, or consequential damages arising from use of the platform.
Changes to Terms
Challenge Your Auslan reserves the right to update or modify these Terms and Conditions at any time.
Updated Terms will be published on the website and continued use of the platform after updates indicates acceptance of the revised Terms.
Governing Law
These Terms and Conditions are governed by the laws of Australia.
Contact
If you have any questions regarding these Terms and Conditions, please contact Challenge Your Auslan through the website contact page.
Australian Consumer Law
Nothing within these Terms and Conditions excludes rights available to consumers under Australian Consumer Law.
Users retain rights and protections that cannot legally be excluded.